01 Is Price and Promotion in www.mrken-fan.com same with showroom or any dealer?

Price and Promotion in www.mrken-fan.com , showroom and dealer can be different due to special campaigns and promotion which could be available on special chanel.

02 Will customer will get additional discount with a huge order or project order?

Additional discount for a huge order of project order will be contact : admin@mrken-fan.com

03 Can customer order to install ceiling fan? How to do?

Everyone is welcome to shop in www.mrken-fan.com .  You are freely to contact :

admin@mrken-fan.com

04 What are available delivery method for shopping online?

1.Bangkok delivery  we will deliver purchased items to you by company transportation

2.Upcountry delivery by Transportation Company to customer address

3. Ship on board by shipping agent or forwarder depend on INCOTERM and condition

05 How long does it take?

We will do priority fast as possible estimate BKK and vicinity 3-5 days after get purchase order before 5.00 pm. Upcountry 5-7 days after get purchase order before 5.00 pm. Additional 2 day for long distance or island 

06 How to do for overseas delivery?

Please contact : admin@mrken-fan.com

07 How can I do when there is something go wrong on my shopping?

In case of product misplaced, or delivery processes, installation process, please contact :

Mr.Ken Call Center +662 726-6505-6 Hot Line : +668 1486-8069 during8.00 – 17.00 Monday to Saturday

08 How can I do when there is something go wrong on my shopping?

In case of product misplaced, or delivery processes, installation process, please contact :

Mr.Ken Call Center +662 726-6505-6 Hot Line : +668 1486-8069 during8.00 – 17.00 Monday to Saturday

09 How difference between DC Motor and AC Motor ?

DC motor difference ate with AC motor in term of motor efficiency low electric consumption such as operate 8 hours/day consumption is 1 baht. AC motor electric consumption around 3 baht/day, DC motor doesn’t make a noise when operating. DC motor more Air Flow (CFM) and Round per minute (RPM) 10%. DC motor include remote control only AC motor available pull chain and wall control but remote is optional (please find in compare table below)

10 How to prepare the ceiling before install ceiling fan ?

    In case the ceiling doesn’t fixed please prepare support from concrete to C-line and gypsum 




In case completed ceiling we can put solid wood to do the support ceiling fan install



 

11 How to do wire electric cable for ceiling fan with light?

Need electric cable 3 line to connect with L/N and Light as drawing below




 

12

13 How high of ceiling to floor suitable for install ceiling fan ?

Recommend to install ceiling to floor 2.7 – 3.00 meters extension rod optional in case ceiling higher than 3.0 meters  please find in picture below

14 Can we do wiring ceiling fan with down light electric cable?

Can’t connect ceiling fan cable with down light cable because of its same control switch when you turn on ceiling fan then down light its turn on too. 

15 MR.KEN ceiling fan can install in outdoor area?

Almost MR.KEN ceiling fan can install both of indoor and outdoor area but need under the roof area without the rain effect.